Frequently asked questions
What is Hairsherocks known for?
At Hairsherocks, we believe hair is more than an accessory — it’s an expression of confidence. Our extensions are carefully sourced and crafted to deliver exceptional quality, natural movement, and a refined, luxurious finish that speaks for itself.
What makes your hair different?
Each bundle is meticulously selected with aligned cuticles to preserve the hair’s natural integrity. This results in extensions that are soft, full, and effortlessly long-lasting — designed for women who expect more from their hair.
How long does the hair last?
With proper care, Hairsherocks extensions are designed to last multiple years. Our quality allows you to reuse the hair while maintaining its beauty and performance over time.
Can the hair be colored or customized?
Yes. Our hair is 100% human hair and can be professionally colored, lifted, and styled to your preference. For best results, we recommend working with a trusted stylist to maintain its integrity.
Will the hair shed or tangle?
Our hair is crafted to minimize shedding and tangling. With the right care routine, it maintains a smooth, effortless flow that complements your everyday look.
How many bundles do I need?
For our virgin Hair We recommend
• 14”–18”: 2–3 bundles
• 20”–26”: 3–4 bundles
• 28”+: 4 or more bundles
For a fuller, more luxurious finish, we suggest adding an additional bundle.
For our Velvet Collection We recommend
• 14”– 18”: 2–3 bundles
• 20”–26”: 3–4 bundles
• 28”+: 4 or more bundles
This collection features higher-density bundles, allowing you to achieve a fuller, more voluminous look with fewer bundles.
How should I care for my hair?
Luxury requires intention. To maintain your hair:
• Use sulfate-free, high-quality products
• Keep the hair moisturized
• Protect it at night with silk or satin
Do you offer closures and frontals?
Yes. Our closures and frontals are designed to seamlessly match our bundles, creating a flawless, natural-looking install.
What are your processing and shipping times?
Each order is prepared with care:
• Processing: 2–5 business days
• Shipping: 3–7 business days
You will receive tracking information once your order has been dispatched.
What is your return policy?
Due to the nature of our products, all sales are final. If there are any concerns with your order, please contact us within 48 hours of delivery so we can assist you.
Will items be restocked?
We release collections in limited quantities to maintain exclusivity. Join our email list for early access and private restock updates.
Can the hair be reused?
Yes. Our hair is designed for multiple installs and continues to perform beautifully with proper care.
Do you offer wholesale opportunities?
We offer select wholesale partnerships. Please contact us directly for more information.